Cyber Shopping The Smart Way

Do Your Research

Read Reviews

Previous customers are the best indication of a company's level of service and product quality. Buying on-line without the advantage of touching and testing the product can be a drawback, but by reading about other customers' experiences, you get a sense of what to expect from the company and the products you are purchasing.

Compare Prices

An advantage of on-line shopping is being able to visit many stores within a few short minutes, making it easy to shop around and compare prices before you buy. Check out the Cyber Monday links below to view the upcoming sales and see where the best deals are.

Clarify Shipping Charges and Time Lines

While shopping on-line, shipping charges may apply. Read the shipping options, rates and delivery times before you enter your credit card number to avoid unexpected costs and late arrival dates. Check to see if the shipment is insured against damage and be aware of extra charges you are responsible for (i.e. taxes, duties, handling fees, and insurance).

Protect Your Purchase

Know The Company

Scan the website for signs of a credible company, complete product details, company information, a valid contact number, and a physical address. Why not give them a call? Speaking with a representative gives you a good idea of how you will be treated during your shopping experience.

Return Policy

Even with a reputable company, sometimes returns are necessary. Prior to purchasing, confirm you are able to return a product if it has been opened and if you will receive a full refund or a store credit. Confirm time restrictions for returns and who pays for shipping. It is common for the customer to pay return shipping charges but beware of restocking fees! Companies have been known to sell inferior products and make money from restocking fees.

Look For A Warranty

Your purchased item may require follow up for warranty repairs or service. Check how long the company has been in business to ensure they will still be there if you need them. Check the length of the product warranty and whether it is a full or limited warranty.

Get Order Details

Whether you order on-line or by phone, you should receive an order number and/or email confirmation. Keep a record of your order details for proof of purchase or if you need to call with any questions.

Whenever you make a purchase on-line, keep these tips in mind to be sure your shopping experience is a good one.

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